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technical issues

Having problems with your Zune player, the Zune software, accessories, or the Zune Social?

 

Read our Knowledge Base articles:

Most common Zune problems can be resolved by restarting the player. Read more

Your Zune is not detected by your computer or the Zune software. Read more

Your Zune player's battery does not seem to charge, or charges very slowly. Read more

You receive an error message when you try to install the Zune software: "Microsoft update is required." Read more

You cannot update you Zune player's software. Read more

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