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The battery does not seem to charge or charges very slowly when you try to charge a Zune device. Read more.
Your Zune device does not respond to button presses or has a black screen. Read more.
Your Zune device is not detected by your computer or the Zune software. Read more.
Message on your Zune device: "Screen 5 Contact support." Read more.
You cannot update the software on a Zune device. Read more.
Your Zune device unexpectedly restarts while you are using it. Read more.
How to troubleshoot USB sync issues between the Zune Software and the Zune device. Read more.
A Zune logo appears on a black screen and the Zune device stops responding immediately after it starts. Read more.
How to help maximize the time that a battery lasts in your Zune device. Read more.
You cannot configure wireless synchronization in the Zune software when you try to configure your Zune device to wirelessly synchronize with your collection. Read more.
Note: Zune Marketplace is currently not available in Canada. We are working through all of the necessary requirements to ensure that we deliver a complete and best possible experience for Canadians.
Music tracks may become associated with incorrect albums after you upgrade to a newer version of the Zune software. Read more.
The Zune software is not displayed correctly on the computer. Read more.
A required component cannot be installed when you try to install the Zune software. Read more.
The Zune software does not recognize a blank CD or stops responding when you burn a CD on a Windows XP-based computer. Read more.
How to automatically or manually sync videos from the Zune library to a Zune device. Read more.
How to remove and then reinstall the Zune software. Read more.
The minimum system requirements for the Zune software. Read more.
How to manage your Zune collection. Read more.
How to configure the Zune software to sync with a Zune device manually and automatically. Read more.
How to remove and then reinstall the Zune software. Read more.
How to create a Zune account. Read more.
How to manage podcasts in the Zune software. Read more.
Troubleshooting issues that you may have with the Zune FM Transmitter v2. Read more.
How to troubleshoot audio and video issues that you may experience when you use the Zune Dock v2. Read more.
How to troubleshoot the Zune Wireless Remote v2. Read more.
You cannot hear or see media on the Zune device when you use the Zune AV Output Cable v2. Read more.
You cannot hear or tune the radio when you have your Zune device connected to the Zune Dock. Read more.
You experience issues when you try to use certain third-party accessories with a Zune device. Read more.
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