USER'S GUIDE
TECHNICAL ISSUES
FORUMS
PRODUCT MANUALS
ZUNE SERVICE STATUS: Up and Running
Having problems with your Zune device, software, or accessories, or with Zune marketplace or the Zune Social?
Read our Knowledge Base articles:
The most common player problems can be resolved by restarting the Zune player. Read more for Zune HD or other Zune players.
Your Zune player's battery does not seem to charge, or charges very slowly. Read more
Your Zune is not detected by your computer or the Zune software. Read more
You receive an error message when you try to install the Zune software: "Microsoft update is required." Read more
You cannot update you Zune player's software. Read more
You cannot accept the Zune Terms of Service. Read more
You cannot sign in to Zune marketplace or Zune.net. Read more
Most popular articles
Explore the Knowledge Base
Setup and installationGet help installing and setting up the Zune software.
Managing music, video, podcast, and photo collectionsDiscuss managing your media collections.
Zune playersShare your knowledge. Post your helpful tips or guides here. Have a player question? Let the community answer.
Zune marketplaceZune marketplace is loaded with music, videos and podcasts. Need assistance, ask the community.
Zune SocialQuestions on Zune card, Zune profile, messages and sharing in the Zune online community.
SEE ALL FORUMS
If you have questions about the new Zune release, look here for the answers.
Register your Zune
Online repair
Getting started with Zune
Extended service contract
Manage your account
Warranty information
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Learning Center
Batteries
Your collection
Marketplace
Playlists
Podcasts
Setup
Sharing media
Syncing
Wireless sync
The Zune Pad
Just beginning your Zune experience?
Set up your Zune
Organize your collection
Shop for music, videos, and more
Explore the User's Guide
For more information, visit the Learning Center.
