If you've lost or deleted songs or other media in your collection, you might be able to get them back.

1. Sign in to the Zune Music + Video software, then click Settings,Account.

2. Depending on the item to restore:

   • Click Purchase History to restore media you bought using either Microsoft Points or song credits.

   • Click Rental History to restore movies you rented. If the rental period has expired, you will need to rent the movie again.

   • Click Subscription History to restore media you downloaded with your Zune Music Pass.

3. Click Download to download individual missing songs from the list or click Restore All to download the entire list at once.

Note

We are currently unable to replace MP3 songs that you delete or lose. For this reason we highly recommend that you back up your MP3s by burning them onto a CD. WMA files may also be burned onto a CD, but you may only burn the exact same playlist a maximum of seven times.

 

If you have an active subscription to a podcast series, the most recent podcasts from that series may be re-downloaded automatically. However, if you kept any past episodes, you will need to manually re-download those lost episodes to restore them to your collection. For more on podcast subscriptions and downloads, see Subscribing to Podcasts.

If you accidentally deleted music or video files from your collection but did not delete them from your computer, you can restore them to your collection with just a few clicks.

1. Click Settings, Software, Collection.

2. Next to Restore media previously deleted from your collection, click Restore.