Do you have a question about a Zune Music + Video feature? Several online resources are available:

• Zune.net Support provides essential information about using the Zune Music + Video software and Zune players.

• Zune Support on Twitter (@ZuneSupport): Provides short, helpful messages about Zune players and the Zune software. Available 9:00 A.M. to 5:00 P.M. Pacific Time, Monday through Friday.

• Zune Answers or Windows Phone Answers provides forums where you can post questions and get answers from the Zune community.

• Search the Microsoft Knowledge Base for technical solutions and problem-solving procedures regarding Zune or Windows Phone.

You can also register your device or request a repair online. Registering your device will help us assist you more quickly when you need support.

We offer help with the following issues:

• Error messages or problems with the setup or installation of the Zune software

• Problems syncing the Zune software

• Issues with Zune Marketplace, billing, and account management

• Issues requiring service or replacement of your Zune player or Zune accessories

To receive help, you will need to provide details about the issue and contact information.

Start your request