USER'S GUIDE
TECHNICAL ISSUES
FORUMS
PRODUCT MANUALS
Zune HD only
Most common Zune HD problems can be resolved by restarting the player. Read more
Your Zune HD does not respond when you touch the screen or press a button. Read more
How to reinstall the software for your Zune HD. Read more
Other Zune MP3 players
Most common Zune problems can be resolved by restarting the player. Read more
You cannot update your Zune player's software. Read more
Your Zune's battery does not seem to charge, or charges very slowly. Read more
Your Zune does not respond when you press a button or a control. Read more
Your Zune is not detected by your computer or the Zune software. Read more
Message on your Zune: "Contact support." Read more
If you have tried troubleshooting and are still experiencing problems, you may want to restore the player's software. Read more
You receive an error message when you try to install the Zune software: "Microsoft update is required." Read more
You cannot update you Zune player's software. Read more
How to use Quickplay. Read more
The Zune software does not display correctly on your computer. Read more
When you try to install the Zune software, you receive an error message: "A required component cannot be installed." Read more
How to remove and then reinstall the Zune software. Read more
How to create and manage playlists in the Zune software. Read more
How to create a sync group in the Zune software. Read more
How to change how audio and video files appear in your Zune collection, i.e., how to edit metadata. Read more
How to update album art in your Zune collection. Read more
System requirements for the Zune software. Read more
How to change what media syncs between the Zune software and your Zune player. Read more
How to troubleshoot USB sync issues between the Zune software and your Zune player. Read more
How to manage podcasts in the Zune software. Read more
Does the Zune software support audiobooks? Read more
You receive an error message when you try to install the Zune software: "System update required." Read more
Troubleshooting Zune sign-in issues. Read more
Forgot your password? Read more
Having trouble updating or adding a credit card to your account? Read more
How to create a Zune account. Read more
How to manage your Zune account. Read more
How to manage credit card payment methods for your Zune account. Read more
You are unable to accept Zune Terms of Service. Read more
Having issues with Zune FM Transmitter v4? Read more
Having audio and video issues with the Zune Dock v4? Read more
Information on compatibility of the Zune Dock v1 with Zune players. Read more
You experience issues when you try to use certain third-party accessories with your Zune player. Read more
Description of the external display capabilities for Zune devices. Read more
How to cancel a Zune Pass subscription. Read more
How to manage credit card payment options for your Zune account. Read more
What is a Zune pass subscription? Read more
Zune on Xbox LIVE. Read more