Do you have a question about a Zune feature? See the User's Guide for information about device setup and common procedures. For more technical assistance, search our Knowledge Base.
You can also register your device or request a repair online. Registering your device can help us assist you more quickly if you need support.
Please register your device online before calling
so that we can help you more quickly.
Assistance by phone seven days a week:
1-877-GET-ZUNE (1-877-438-9863)
TTY (hearing impaired) 1-800-801-1189
Hours of operation (daily):
9:00 a.m. to 1:00 a.m. EST
6:00 a.m. to 10:00 p.m. PST