Zune.net
restore lost or deleted media

If you've lost or deleted songs or other media in your collection, it's easy to get them back.


Restore music from Zune Marketplace

Music you downloaded or bought from Zune Marketplace is easy to restore.


Restore lost or deleted music from Zune Marketplace

  1. Sign in to the Zune software, then click Settings, Account.
  2. One or possibly both of these steps will apply:
    • To restore media you had downloaded with your Zune Pass, click Subscription.
    • To restore media you had bought using either Microsoft Points or song credits, click Purchased.
  3. Download individual missing songs from the list by clicking Download or download the entire list at once by clicking Restore all.

We are currently unable to replace MP3 songs that you delete or lose. For this reason we highly recommend that you back up your MP3s by burning them onto a CD. WMA files may also be burned onto a CD, but you may only burn the exact same playlist a maximum of seven times.


Restore podcasts from Zune Marketplace

Podcasts are not included in the list of Zune Marketplace downloads, so if you lost podcast episodes, you may have to restore them separately.

If you have an active subscription to a podcast series, the most recent podcasts from that series may be redownloaded automatically.

However, if you kept any past episodes as favorites, you will need to manually redownload those lost episodes to restore them to your collection. For more on podcast subscriptions and downloads, see Subscribe to Podcasts.


Restore items from your computer

If you accidentally deleted media files from your collection but did not delete them from your computer, you can restore them to your collection with just a few clicks.


Restore files previously removed from your collection

  1. Click Settings, Software, Collection.
  2. Click the Restore button (next to "Restore media previously deleted from your collection").