Most common player problems can be resolved by restarting the player. Read More.

You cannot update your Zune player's software. Read more.

Your Zune's battery does not seem to charge, or charges very slowly. Read more.

Your Zune does not respond when you press a button or a control. Read more.

Your Zune is not detected by your computer or the Zune software. Read more.

Message on your Zune: "Screen 5 Contact support." Read more.

Your Zune unexpectedly restarts while you are using it. Read more.

Message on your Zune: "The item is missing or can't be played." Read more.

Immediately after your Zune starts up, a Zune logo appears on a black screen and your Zune stops responding. Read more.

How to maximize battery life. Read more.

How to troubleshoot wireless sync issues. Read More.

If you have tried troubleshooting and are still experiencing problems, you may want to restore the player's software. Read More.

Menu items are missing from the Zune player's home screen. Read More.

How to connect wirelessly to Zune Marketplace on your Zune player. Read More.

The Zune software does not display correctly on your computer. Read more.

When you try to install the zune software, "a required component cannot be installed." Read more.

How to remove and then reinstall the Zune software. Read more.

How to create and manage playlists in the Zune software. Read more.

How to change how audio and video files appear in your Zune collection, i.e., how to edit metadata. Read more.

How to update album art in your Zune collection. Read more.

The minimum system requirements for the Zune software. Read more.

How to configure the Zune software to sync with your Zune player, either manually or automatically. Read more.

How to change what media syncs between the software and the player. Read more.

How to troubleshoot USB sync issues between the Zune software and your Zune player. Read more.

How to manage podcasts in the Zune software. Read more.

Will the Zune software run on a Mac? Read more.

Forgot your password? Read More.

Having trouble updating or adding a credit card to your account? Read more.

If you have a Zune Pass subscription, accepting friends may unexpectedly use up space on your computer. Read More.

How to create a Zune account. Read More.

How to cancel your Zune Pass. Read More.

Having issues with the Zune FM Transmitter v2? Read more.

Having audio and video issues with the Zune Dock v2? Read more.

Information on compatibility of the Zune Dock v1 with Zune players. Read more.

Having issues with the Zune Wireless Remote v2? Read more.

You cannot hear or see media on your Zune player when you use the Zune AV Output Cable v2. Read more.

You cannot hear or tune the radio when you have your Zune player connected to the Zune Dock. Read more.

You experience issues when you try to use certain third-party accessories with your Zune player. Read more.

You get an error message when you try to sign in to Zune Marketplace or when you try to play content from Zune Marketplace. Read more.

How to restore lost content that you purchased from Zune Marketplace. Read more.

Error message when you try to update or to add credit card information for a Zune account: "Credit card authorization failed." Read more.

About "Dig In." Read more.

About Zune Channels and how to use them. Read more.